SHIPPING AND RETURNS

SHIPPING

  • Please Note that all our Orders are Shipped out From our Warehouse in NYC Monday- Friday!
  • Our Orders Will normally be shipped out with in 1-2 business days from order date, unless written otherwise on the item !
  • Any order placed After 1PM on Friday will go out the on Monday!
  • Happy Shopping :)

RETURNS AND REFUNDS

  • We will accept returns with in 15-days !
  • Up to 30-days we will be glad to give you a store credit!
  • Item(s) must have return tag attached to the item in order to be processed for a refund or exchange. If the white rectangle tag is not intact we will send back the package to your original shipping address!
  • We will only accept return and exchanges if the jewelry does not look worn or is not damaged.
  • Personalized items are cut to order therefore Non-Refundable!
  • All Special Sales are Final Sale!
  • For domestic orders, There is Free returns,  we will email you a return label!
  • For all international orders, returns shipping charges are the responsibility of the customer. We have no control over the duties and taxes for international orders, we are not responsible for these added fees!
    • Please Ship to:
        • 62 William Street,
             NY, NY 10005
    • Contact Number: 212-695-6878
    • Before sending in your return please email: help@essentialsjewels.com
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